1. Who We Are
GembaX is an AI-powered operational diagnosis platform operated by Moresight Consulting. This policy explains how we handle your data when you use gembax.ai and our services.
2. What We Collect
Information you provide
- Name, email address, company name — for account and communication
- Business operational data (via intake form) — for generating your analysis
- Payment information — processed by Stripe; we never store card details
Automatically collected
- IP address, browser type, device information — for security and analytics
- Pages visited, session duration — for service improvement
- Cookies — for session management and preferences
3. How We Use Your Data
- Delivering your operational diagnosis and reports
- Processing payments
- Communicating about your service (updates, reports, support)
- Improving our platform and methodologies
- Meeting legal obligations
We do not sell, rent, or trade your personal or business data to third parties.
4. Who We Share With
- Stripe: For secure payment processing.
- Moresight Consulting: For Transformation-tier clients who opt into enterprise services.
- AI service providers: Anonymized data may be processed to generate your analysis. No personally identifiable information is shared.
- Legal authorities: Only if required by law.
5. Data Security
We use encrypted connections (HTTPS/TLS), secure payment processing via Stripe, and access controls to protect your data. No system is 100% secure, but we apply industry-standard practices.
6. Data Retention
- Account data: While active + 12 months after last activity
- Reports: 24 months after delivery
- Payment records: As required by tax law
You may request deletion at any time.
7. Your Rights
Depending on your jurisdiction, you may access, correct, delete, restrict, or port your data, or withdraw consent. Contact murat@gembax.ai and we will respond within 30 days.
8. Cookies
We use essential cookies for functionality and may use analytics cookies. You can control cookies through your browser settings.
9. Children
Our Service is for businesses and not directed at individuals under 18.
10. Changes
We may update this policy. The date at the top reflects the latest revision.